To register your product for warranty purposes, your STIHL Approved Dealer will register your STIHL product for you, at which point your warranty period will start. If you bought your tool from our online store (shop.stihl.co.uk), we will register your tool on your behalf.
However, if you would like to give us some feedback about your product and the buying experience, you can complete the form here. To say thank you for sharing your feedback with us, we will send you a free STIHL cap for any purchase up to 90 days ago.
To share this information with us, you will need your serial number, date of purchase and the name and post code of your dealer. It will only take you a few minutes!
You can also join the STIHL Owners’ Club here too. As a member of the club, you will receive regular emails with advice, news and tips about your garden, our tools and STIHL. Plus you will get the chance to enter an exclusive competition every month, only open to Owners’ Club members, with prizes and VIP experiences up for grabs!
The serial number is a 9-digit number that is always part of a barcode label on your tool. If you can't find the serial number, please contact our Customer Support team at firstname.lastname@example.org or your STIHL Approved Dealer.