If you have received a faulty or defective item, please contact our STIHL Customer Service team. They will help you resolve the issue.
If you have received an incorrect item, please contact the STIHL Customer Service team.
You can track the shipping status of your order at any time via the tracking link sent to you on your shipping confirmation email. If there are any issues with delivery, or the tracking link is not working, please contact the STIHL Customer Service team.
Our warranty policy shows details of all product warranty periods.
You can find full details in our warranty policy. If you have any questions about warranty claims, please contact the STIHL Customer Service team.
A STIHL Approved Dealer who provides servicing can carry out maintenance on your machine. To find your nearest servicing dealer, please visit the dealer locator and select Servicing and Repairs in the filter.
You can find our cancellation policy in our Terms and Conditions.
