STIHL and VIKING Warranty Policy

STIHL and VIKING Warranty Policy

STIHL and VIKING Warranty periods are as follows:

2 Year Warranty Period - STIHL DOMESTIC USERS

All machines shown in the current STIHL Sales Catalogue are covered for a period of 2 years** from the date of purchase by the Owner, when used for the designed purpose of that product by Domestic Users.

**STIHL High Pressure Cleaners are covered for an extended warranty period of 3 years in Domestic use.

See below for STIHL and VIKING Groundscare applicable warranty periods.

1 Year Warranty Period - STIHL PROFESSIONAL USERS

All machines shown in the current STIHL Sales Catalogue are covered for a period of 1 year** from the date of purchase by the Owner, when used for the designed purpose of that product by Professional Users (Including Hire, Rental and Construction Industry, Farm and Estate).

NOTE: Lithium-Ion Pro 36 V cordless products are covered for a period of 1 year (as above).

Lithium-Ion COMPACT 36 V and Lithium-Ion 18 V cordless products are not covered under warranty when used by Professional Users (including Hire, Rental and Construction Industry, Farm and Estate).

**STIHL High Pressure Cleaners are covered for an extended warranty period of 2 years in Professional use. NOTE: There will be no extension to the warranty period on products sold to the Hire, Rental and Construction Industry. The existing 1 year warranty period will remain for these products.

See below for STIHL and VIKING Groundscare applicable warranty periods.

Spare Parts


Spare parts are covered by a 1 year warranty.

Warranty Periods - STIHL & VIKING Groundscare Products (Mowers, Tillers, Shredders, Scarifiers & iMow)

All VIKING products shown in the current VIKING Sales Catalogue are covered for the period as shown below.
Product Domestic Use Professional UseHire, Rental and Construction Industry
2, 3, 4, 5, 6 and R Series Lawnmowers 5 years* 3 Months3 Months
R4, T4, T5 & T6 Series Ride-on Mowers 5 years* 3 Months3 Months
MB 4 RTP, MB 655 RS 5 years* 1 year1 year
7 Series Lawnmowers 5 years* 1 year1 year
Lawn Scarifier 5 years* 3 Months3 Months
Tillers and Shredders 2 years 3 Months3 Months
Lawnmower Deck 2, 3, 4, 5, 6 & R Series 10 years* 3 Months3 Months
Mono Handlebar 2, 3, 4, 5, 6 & R Series 10 years** 3 Months3 Months
Mono Handlebar 7 Series 10 years** 5 years**5 years**
iMow 5 years* 5 years*3 Months
iMow Battery and Charger 2 years 2 years3 Months

* Subject to product registration and annual servicing (otherwise 2 years)
** Whole handlebar mechanism

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